Website information
Privacy Policy
This page explains how PrimeEdge Aravia Disability Support handles personal information submitted through this website.
Last updated: 31 August 2026
Information we collect
We may collect contact details, referral information, service needs, feedback and other information you choose to provide through website forms, telephone or email.
How information is used
Information is used to respond to enquiries, assess service fit, manage referrals, arrange requested follow-up and improve our services. Website information is not used to replace PrimeEdge Aravia’s existing operational or participant-record systems.
Sharing and storage
Online form and chat information may be processed through PrimeEdge Aravia’s approved customer-engagement automation and stored in access-controlled business records so authorised staff can respond. We do not publish participant or referrer information, and website visitors should not submit medical records, NDIS numbers or other sensitive health documents through chat.
Analytics and website data
The website may use approved analytics and advertising measurement tools. These tools are only enabled when confirmed tracking identifiers are configured.
Access, correction and questions
To ask about personal information, request a correction or raise a privacy concern, contact info@primeedgearavia.com.au or call 0492 939 498.